Politique de remboursement
Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, in accordance with applicable EU consumer protection laws.
To exercise your right of withdrawal, please contact us at:
info@amaanstudios.eu
Return Conditions
To be eligible for a return, items must:
- Be unused and in their original condition
- Be returned in the original packaging
- Include all accessories, manuals, and any promotional items received
Non-Returnable Items
Certain products are excluded from returns for hygiene and safety reasons. These include:
- Perfumes and fragranced products
Return Shipping Costs
A return shipping fee of 5€ will be deducted from your refund or charged accordingly.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at [Your Email Address]. In such cases, we will cover the return costs and offer a replacement or full refund.
Return Process
- Contact us via email to initiate your return
- Receive return instructions from our support team
- Send the item back using the provided instructions